DIRECTOR, PROCESS IMPROVEMENT & OPERATIONAL EXCELLENCE (DATA GOVERNANCE/INFORMATICS) - REMOTE
Company: Molina Healthcare
Location: Covington
Posted on: October 23, 2024
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Job Description:
Job DescriptionJob SummaryLeads business process improvement
initiatives that result in operational efficiencies and/or an
increase in customer satisfaction. Assists in development of MHI's
business process improvement methodology and in the implementation
of a business process improvement
capability.Knowledge/Skills/Abilities--- Defines program scope,
establish approach for implementation and maintains program
infrastructure--- Develop a method for assessing program
effectiveness and a cadence for assessing and adjusting--- Develop
approach for communication organizationally about the program---
Determine program support needs--- Gains agreement on process
improvement opportunities to be undertaken and assists in the
prioritization of approved initiatives/projects.--- Keeps abreast
of current trends impacting Lean concepts/methodologies/tools to
ensure that best practices are utilized in process improvement
efforts.--- Coordinates and collaborates with Molina enterprise
Operational Excellence team and health plan Operational Excellence
teams--- Ensures appropriate alignment within the program with
organizational Operational Excellence programs--- Manages the
portfolio of projects, educational programs and coaching plan for
the organization--- Develop managers and staff in lean principles,
methodology and application through individual coaching, education
and projects--- Explains and applies accepted methodologies (i.e.
identify desired outcomes, analyze current processes/problems,
collect/analyze relevant data, uncover root causes, develop
performance/process improvement plan and implementation tactics,
test recommendation and assess results.)--- Establish and maintain
an education and coaching approach for all levels of staff.
Continuously evaluates training and coaching needs of the
organization as it relates to process improvement. Develops and
maintains the necessary curriculum and supporting materials to
education staff and leaders.--- Facilitates Lean improvement
workshops in partnership with managers; develops and delivers
presentations/education to mentor/coach various key leadership and
management staff to promote awareness, understanding, acceptance
and engagement of Lean concepts, methodologies and tools.Job
QualificationsRequired EducationBachelor's degree required in a
related field (Business Administration, Healthcare, Engineering,
etc.)Required Experience--- 8 years' experience in healthcare--- 4
years of management level experience--- Understanding of all areas
of health plan operations: claims processing, customer service/call
center, provider contracting, benefit design and configuration,
product development, membership accounting and enrollment,
operational systems, provider contracting,
authorizations/referrals, utilization management.--- Understands
key revenue levers and cost drivers of business processes.---
Understands critical success factors for the industry.---
Experience designing and delivering solutions related to
operational improvement functions.--- Strong leadership qualities
and ability to get results.Preferred EducationGraduate
DegreePreferred Experience--- 6 years of healthcare related process
improvement experience with demonstrable successes in application
of Lean/Six-Sigma--- 10 years of process improvement
experience.Azure.SQL programming experience (read/write
SQL).Process improvement for Data Governance.Healthcare
Informatics.Preferred License, Certification, AssociationLEAN
certification and/or Lean Six Sigma Black BeltCPHQ certification.To
all current Molina employees: If you are interested in applying for
this position, please apply through the intranet job listing.Molina
Healthcare offers a competitive benefits and compensation package.
Molina Healthcare is an Equal Opportunity Employer (EOE)
M/F/D/V.Pay Range: $96,325.57 - $208,705.4 / ANNUAL*Actual
compensation may vary from posting based on geographic location,
work experience, education and/or skill level.
Keywords: Molina Healthcare, Covington , DIRECTOR, PROCESS IMPROVEMENT & OPERATIONAL EXCELLENCE (DATA GOVERNANCE/INFORMATICS) - REMOTE, Executive , Covington, Kentucky
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