Sr. Manager of Employee and Labor Relations
Company: Go METRO
Location: Cincinnati
Posted on: May 8, 2024
Job Description:
Go METROMetro is seeking a Senior Manager of Employee and Labor
Relations to manage the day-to-day functions of the Employee and
Labor Relations Department. The right candidate for this position
will have a degree in Human Resources, Employee Relations or a
related field and experience responding to employee issues,
managing labor relations, facilitating the grievance process, and
conducting investigations. Previous experience in a union
environment is highly desired, but not required.
ESSENTIAL FUNCTIONS:
- Lead, conduct and document thorough, fair and objective complex
employment related investigations including, but not limited to
employee complaints, Title VII, ADA, ADEA, FLSA, FMLA
- Respond to and resolves employee related issues, properly
elevating issues when warranted.
- Actively participates and promotes positive relationships
between SORTA and its employees and recognized labor
representatives
- Coaches and Counsels management staff in the administration of
the collective bargaining agreement and related documents
- Creates and Conducts training related to labor and employee
management in promotion of organizational effectiveness and risk
mitigation
- Assists in the creation of policies and procedures
- Actively participates in and leads when requested, departmental
and organizational teams, projects and committees
- Assists in preparing employee and labor related
agreements
- Monitors and manages employee and labor related
agreements
- Actively assists in employment related proceedings acting as
SORTA representative where assigned
- Responds to and Manages employment related claims when
assigned
- Stays up to date and ensures necessary updates are made
regarding the most recent employment and labor related laws,
regulations, trends and best practices
- Maintains excellent recordkeeping exercising strict
confidentiality where prudent
- Effectively resolves employment related conflicts while
promoting organizational values
- Partners with leaders to proactively identify and address
potential employee and labor relations issues and develop
preventative measures
- Assists in the development and implementation of employee and
labor related strategies to promote operational efficiencies,
employee experience and employee retention
- Manages the employee and labor relations case management system
for proper data capture, required confidentiality, any related
legal requirements and to ensure timely and effective resolution of
matters
- Provide a positive work environment that does not discriminate
based on race, color, religion, gender, sexual orientation,
national origin, age, disability, genetic information, marital
status, amnesty or status as a covered veteran.
- Ability to work in compliance with SORTA's safety and security
policies.
- Maintain open, honest, and timely communication with personnel
involved in investigations/projects
POSITION QUALIFICATIONS:
- Communications - Excellent verbal and written skills;
Persuasive, consensus builder.
- Customer Focus - Excellent problem-solving skills and a desire
to exceed customer expectations. Model, facilitate and encourage
exemplary internal and external customer service, open
communication, collaboration and participation among
staff.
- Employee Development - Competent in assessing employee skills:
coaches, delegates, and supports employee development. Provides
constructive feedback.
- Leadership - Energetic, innovative self-starter, committed to
continuous improvement and creative problem solving.
- Professional Integrity - Exhibits and values commitment,
leadership, accountability, diversity, honesty, fiscal
responsibility and the ability to maximize resources.
- Proficiency - Able to multi-task, plan and measure results,
create and analyze data, excellent computer skills, accuracy and
attention to detail, excellent project management skills.
EDCUCATION / EXPERIENCE:
- Bachelor's degree in Human Resources, Employee Relations, Labor
Relations or related field required
- Advanced degree (Masters, JD) in Human Resource Management,
Employee Relations or Labor Relations preferred
- Seven (7) years experience in employee and/or labor relations
including responding to employee issues and responding to
grievances
- Five (5) years experience in conducting effective informational
and interrogatory interviews
- Experience managing/supervising employees, preferably in a
union environment.
- Experience writing reports subject to potential legal or
administrative action.
SKILLS & ABILITIES:
- Thorough understanding of Employment and Labor Law (Ohio public
sector preferred)
- Proficient in the MS Office (or similar) suite, including, but
not limited to, Excel, Word, Access and PowerPoint; GroupWise
email; Maximo (or similar) inventory management and purchasing
modules.
- Ability to learn new computer programs (software and
applications).
- Ability to lift and carry materials and supplies, up to 50
lbs.
- Ability to respond to critical situations and work a flexible
schedule as required.
- Ability to collaborate, build relationships, gain credibility,
and partner effectively with others up and down a matrixed
organization
- Strong verbal and written communications
- Managerial courage demonstrated through effective, direct and
respectful communications.
- Aptitude for critical thinking and succinctly presenting the
best course of action
- Exceptional organizational, analytical, leadership and
interpersonal skills
- Ability to identify and develop sources of information relative
to the task at hand
- Ensure confidentiality of sensitive information is
maintained
- Ability to conduct research using multiple information and data
sources
- Strong interpersonal skills used to build rapport with all
parties involved
- Ability to work independently, with limited
supervision
- Ability to effectively participate on teams and lead when
required
PIa648db6117fa-31181-33677123
Keywords: Go METRO, Covington , Sr. Manager of Employee and Labor Relations, Executive , Cincinnati, Kentucky
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